Everything that is important to know about your pet
How often do you need to cut a dog?
The haircut frequency depends on the breed, such as the wool and the activity of the dog.Short -haired breeds usually have enough hygienic haircut once every 2-3 months, and a long -haired one may require monthly care.Our groomers will select the optimal schedule for your pet to always look well -groomed and feel comfortable.
Can the walkmen of your company be trusted?
Yes, all of our walkers undergo strict selection, training and have experience working with animals.We check the recommendations and conduct test walks to make sure that employees are responsible.Your pet will be in good hands, and you will receive a photo report about a walk.
What to do if the cat has stress after the visit of the groomer?
Stress is a normal reaction to a new environment, but we minimize discomfort: we use soft techniques that soothe smells and give time to adapt.After the visit, we recommend that you create a calm atmosphere at home and treat the pet with a treat.If anxiety is preserved, our experts will advise you for free.
Are there any discounts for regular customers?
Yes, we value loyalty: for customers who use the services regularly, the funded system of discounts operates.We also have special offers in the low season and bonuses for recommendations to friends.Details can be clarified by the manager or in your personal account on the site.
How to prepare a pet for the first visit of a groomer?
The day before the visit, atone the pet and comb the wool, if possible.A short walk is desirable for dogs to reduce excitement.Warn the groomer about the characteristics of the character of the animal - this will help us take into account all the nuances and make the procedure comfortable.
What is included in the standard service "Complex Cat Care"?
The complex includes claw cutting, ears cleaning, hygiene cutting of wool, bathing with professional cosmetics and drying.Additionally, you can order processing from parasites or spa treatments.We use only safe funds approved by veterinarians.
Do you work with aggressive animals?
Yes, but such cases require a special approach.Grumer will carry out the procedure in a separate room, possibly using soft fixators or in the presence of the owner.Previously, we will evaluate the condition of the pet and offer the optimal solution to avoid stress for all participants.
Is it possible to call a groom at home?
Certainly!Our masters will come with all the necessary equipment and carry out the procedure at your house.This is especially convenient for elderly animals, pets with phobias or large dogs.The cost of departure depends on the remoteness of your area and the volume of work.